Contact UsSanta Barbara Outdoors
Santa Barbara Outdoors offers a 30-day return or exchange on books and maps sold through our online store if returned in original condition. SBO will also replace any products damaged during shipping. Refunds will be credited to the original purchasing credit card account number.
Returns sent for credit or exchange should be shipped in a padded onvelope or equivalent to ensure the product is not damaged upon return. Ship your returns to:
Santa Barbara Outdoors
3885 Cinco Amigos
Santa Barbara, CA 93105
Santa Barbara Outdoors also offers a range of products in digital form, including maps, electronic books and images. All sales of digital products are final. Upon purchase of any digital products you will be provided with a link to the file or files. You may download each up to 3 times or within 72 hours of when you purchased them.
Digital products are intended for your own personal use and not for resale or for commercial use without the express written permission of Santa Barbara Outdoors.
All products purchased on sboutdoors.com will be shipped via USPS via Ground service unless otherwise requested. Products may also be shipped via United Parcel Service (UPS) at an additional cost. Please do not submit your order using a P.O. Box as your shipping destinationif requesting UPS delivery, as UPS cannot process parcels shipping to P.O. boxes. At checkout, you will be given three shipping options: Ground, 2nd Day, or Next Day service.
Free Shipping Policy
Orders for purchase of $100.00 or more via online checkout qualify for free UPS Ground shipping service within the continental United States. Free UPS Ground service is not available for customers shipping to Alaska or Hawaii.
How are shipping costs calculated?
Shipping and handling charges are based on the delivery option you choose and the weight, size and dimensions of your items. You'll see the shipping cost listed on the "Summary and Payment" page during checkout.
Recommended Shipping Address
Santa Barbara Outdoors recommends shipping to a location where someone will be available to receive the delivery. SBO cannot be responsible for packages delivered to unattended addresses.
Orders are shipped Monday - Friday and will typically be shipped within 24 to 48 hours from the time your order is placed.
Information We Collect
User-Provided Information: You provide us information about yourself, such as your name and e-mail address, when you register with sboutdoors.com. If you correspond with us by email, we may retain the content of your email messages, your email address and our responses. In addition, you may choose to add information about yourself to your profile that you can then share with friends. You can modify, delete, and set your privacy setting for this information any time in the My Account section of the site after you have signed in using your personal password. The information you provide as a condition of access to parts of the site, subscription to the SBO newsletter, purchase of products sold on the SBO site will under no circumstances be sold or shared with others.
Cookies Information: When you visit sboutdoors.com, we may send one or more cookies - a small text file containing a string of alphanumeric characters - to your computer that uniquely identifies your browser and lets SBO help you log in faster and enhance your navigation through the site. Like many other sites, Santa Barbara Outdoors uses both session cookies and persistent cookies. A persistent cookie remains on your hard drive after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the site. Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent.
How We Use Your Information
We use the personal information you submit to operate, maintain, and provide to you the features and functionality of the Service. As stated above, Santa Barbara Outdoors will never disclose your personal information to any third party unless you have instructed us to do so.
However, any personal information or content that you voluntarily post (for instance, by adding comments, ratings or other reviews) will become available to the public on the website. User Content includes, but is not limited to, reviews, comments, and trivia questions.
By providing Santa Barbara Outdoors your email address you consent to our using the email address to send you periodic information to you, including any notices required by law, in lieu of communication by postal mail. We may also use your email address to send you other messages, such as newsletters, trail-related information or special offers. If you do not want to receive such email messages, you may opt out by changing your settings on the My Account page. Opting out may prevent you from receiving email messages regarding updates, improvements, or offers.
How We Share Your Information
Santa Barbara Outdoors will not rent or sell your personally identifiable information to others except as described below:
Santa Barbara Outdoors
This Agreement was last revised on August 1, 2014.
Use of the Website
Santa Barbara Outdoors provides a place for you to learn about, enjoy and share a variety of places in Santa Barbara County that offer opportunities for recreation, including hiking, biking, trail running, walking and photography, among others.
You do not have to register in order to use sboutdoors.com, but to access certain features of the site you may be required to become a member. This includes the ability to review various trails, post comments and share other information as a part of supporting a healthy and vibrant user community.
You may never use another Member’s account without permission. When creating your account, you must provide accurate and complete information.
You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. You must notify SBO immediately of any breach of security or unauthorized use of your account.
You may change the settings on your My Account page to control your Member Profile and how other members communicate with you.
Santa Barbara Outdoors grants you permission to use the SBO website for your personal, non-commercial purposes only. You agree not to engage in any of the following prohibited activities:
Copying, distributing, or sharing anything that is the proprietary to SBO, including images, trail descriptions and other material on the site without the express written permission of Santa Barbara Outdoors.
Collecting or sharing any personally identifiable information, including account names and email addresses, from any services offered by Santa Barbara Outdoors.
Using any information obtained from SBO in order to harass, abuse, or harm another person.
Interfering with the proper working of sboutdoors.com or bypassing the measures we may use to prevent or restrict access to the website.
Santa Barbara Outdoors may temporarily or permanently or terminate, suspend, or otherwise refuse to permit your access to the Service without notice and liability for any reason, including if in SBO's sole determination you violate any provision of this Agreement.
You are solely responsible for your interactions with other SBO Users. We reserve the right, but have no obligation, to monitor disputes between you and other Users. SBO shall have no liability for your interactions with other users, or for any user’s action or inaction.
Some areas of the SBO website may allow users to post reviews, comments, questions, and other information. You are solely responsible for the user content that you upload, publish, display, link to or otherwise make available on sboutdoors.com and you agree that we are only acting as a passive conduit for the online distribution and publication of your content.
You agree not to post user content that:
Contains any information or content that you do not have a right to make available under any law or under contractual or fiduciary relationships
Contains any information or content that you know is not correct and current.
You agree that any User Content that you post does not and will not violate third-party rights of any kind, including without limitation any intellectual property rights, rights of publicity and privacy.
By posting any user content on the SBO website, you expressly grant, and you represent and warrant that you have a right to grant, to Santa Barbara Outdoors a royalty-free, license to use, reproduce, modify or publish your user content in whole or in part.
Subject to the terms and conditions of this Agreement, you are hereby granted a non-exclusive, limited, personal license to use the Santa Barbara Outdoors website. Santa Barbara Outdoors may terminate this license at any time for any reason or no reason.
Our Proprietary Rights
Except for your user content, all materials contained within the SBO website including images, text, graphics, illustrations, logos, copyrights, photographs and videos and all Intellectual Property Rights related thereto, are the exclusive property of Santa Barbara Outdoors and its licensors. Except as explicitly provided herein, nothing in this Agreement shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, , publish, adapt, edit or create derivative works from any materials or content accessible on the Santa Barbara Outdoors website. Use of the content or materials on the Santa Barbara Outdoors website for any purpose not expressly permitted by this agreement is strictly prohibited.
11. Third-Party Websites, Advertisers or Services
Additionally, your dealings with or participation in promotions of advertisers found on SBO, including payment and delivery of goods, and any other terms (such as warranties) are solely between you and such advertisers. You agree that SBO shall not be responsible for any loss or damage of any sort relating to your dealings with such advertisers.